Joan graduated with a Masters in Professional Counselling at the end of 2016. She worked privately for a short period after graduating. Since 2018, she has been volunteering with an NGO that was specifically set up to help widows. She also volunteers with several other NGOs, that work with low SES families, as well as children with mental challenges and developmental delay. She is a Singaporean Peranakan Chinese and lived overseas for over 10 years, in Hong Kong, India and the UK. She has two adult children in their early twenties.